RALLA Terms of Service

RALLA Terms of Service

1. INTRODUCTION

Welcome to RALLA!

We are RALLA learning, expertise, and research, Inc. RALLA’s mission is to create an environment where children can participate and become active agents in their everyday lives. To accomplish this goal, it is essential that our working platforms, ralla.fi, ralla.vuolearning.fi and especially rallachild.com, are safe places for teachers and therapists to learn more about how to promote inclusion and participation for every child and document their observations of children’s skills. It is important to us that parents or guardians and administrators are in control over how information is shared.

This Terms of Service governs your use of our websites located at ralla.fi, the rallachild.com and ralla.vuolearning.fi. Our Privacy Policy and Copyright & Intellectual Property Policy are incorporated into these terms. By using the RALLA services, you agree to be bound by these terms. If you don’t agree with these terms, you cannot use the RALLA services.

You can contact us anytime with questions about this policy at info@ralla.fi.

Important notice regarding arbitration for U.S. customers: when you agree to these terms you are agreeing (with limited exception) to resolve any dispute between you and RALLA through binding, individual arbitration rather than in court.

2. CHANGES TO THESE TERMS

We may update the terms from time to time at our sole discretion. If we do, we’ll let you know by posting the updated terms on the RALLA website. It is important that you review the terms whenever you use our services. If you continue to use the services after we have posted updated terms it means that you accept and agree to the changes. If you don’t agree to be bound by the changes, you may not use the RALLA services anymore.

 3. PRIVACY

RALLA takes protecting your security and privacy seriously and we've put a number of measures in place to protect the integrity of your information based on The General Data Protection Regulation of EU (GDBR). For more information, see the GDPR, located at https://gdpr.eu/data-protection-impact-assessment-template/

 4. CONSENT REQUIREMENTS FOR CHILDREN

The Children's Online Privacy and Protection Act (“COPPA”) requires that online service providers provide notice and obtain parental consent before they knowingly collect personally identifiable information online from children younger than 13 in the United States. RALLA requires teachers, therapists, schools, organizations, or districts to obtain advance consent from parents or guardians whose children under 13 will be using the RALLA skill observation services in rallachild.com. We recommend you get consent as part of a service-wide technology consent process you may already have in place.

If you are a teacher or therapist, you represent and warrant to rallachild.com that prior to uploading any personal information of any child who is younger than 13 (or such other age as may be required under applicable law) onto the services, you have obtained the legally binding consent of the parent or legal guardian of each such child. In addition, you should consult with your school or district to ensure that you obtain proper consent to use the services in the classroom consistent with your school’s or district’s policies.

Schools, organizations, and districts located in the EU, UK, and Switzerland should review the terms of the Data Processing Agreement for consent requirements under the GDPR.

5. ACCOUNT SUSPENSION AND TERMINATION

RALLA reserves the right to suspend or terminate accounts associated with users who engage in any of the prohibited activities or in any manner that otherwise violates these terms or other policies. In addition, RALLA reserves the right to terminate any account at any time for any reason without notice to you. If you would like to delete your RALLA account or delete your child’s data in rallachild.com, follow the steps in program or contact info@ralla.fi. If you request that your account or any content submitted to rallachild.com be deleted, RALLA may still retain information as needed to provide customer support and prevent accidental deletion, or as required or permitted by law.

 6. ACCOUNT TRANSFER

If you’ve signed up as a teacher or therapist with a organization-provided email address, and your change your position, we may transfer your account to be under the management and control of a different teacher or therapist if we receive a properly authorized request from the relevant organization.

 7. ABANDONED ACCOUNTS

RALLA reserves the right to permanently delete accounts that have not been accessed by the account holder for a period of more than one year. Prior to permanently deleting an abandoned account, RALLA will attempt to notify the account holder by email.

 8. SUBSCRIPTIONS

Teachers and therapists have the option of purchasing a subscription to use the RALLAchild services or RALLA learning services via contacting us either via Ralla-Shop (ralla.fi) or e-mail (info@ralla.fi). If you purchase a subscription, you expressly authorize us (or our third-party payment processor) to charge you for transaction. We may ask you to supply additional information relevant to your transaction, including your credit card number, the expiration date of your credit card, and your email and postal addresses for billing and notification. You represent and warrant that you have the legal right to use all payment method(s) represented by any such payment Information. When you initiate a transaction, you authorize us to provide your payment Information to third parties so we can complete your transaction and charge your payment method for the type of transaction you have selected. You may need to provide additional information to verify your identity before completing your transaction. By initiating a transaction, you agree to the pricing, payment, and billing policies applicable to such fees and charges, as posted or otherwise communicated to you. 

If you purchase a subscription for rallachild.com application, you will be charged the subscription fee annually, depending on the type of Subscription you have selected, plus any applicable taxes

If you purchase a subscription, we will automatically charge you each year, depending on the type of subscription you have selected, using the payment Information you have provided until you cancel your subscription. No less than seven (7) days and no more than thirty (30) days before your subscription term ends, or otherwise in accordance with applicable law, RALLA will send you a reminder email regarding your subscription

By agreeing to these terms and electing to purchase a subscription, you acknowledge that your subscription has recurring payment features and you accept responsibility for all recurring payment obligations prior to cancellation of your subscription by you or RALLA. Your subscription continues until canceled by you or we terminate your access to or use of the services or subscription in accordance with these terms.

You may cancel your subscription at any time, but please note that such cancellation will be effective at the end of the then-current subscription period. YOU WILL NOT RECEIVE A REFUND OF ANY PORTION OF THE SUBSCRIPTION FEE PAID FOR THE THEN-CURRENT SUBSCRIPTION PERIOD AT THE TIME OF CANCELLATION. To cancel, you can send an email to info@ralla.fi. You will be responsible for all subscription fees (plus any applicable taxes and other charges) incurred for the then-current subscription period. If you cancel, your right to use the services will continue until the end of your then-current subscription period and will then terminate without further charges.

 9. WARRANTY DISCLAIMERS

Your use of the services is at your sole risk. To the maximum extent permitted by applicable law, RALLA, and its suppliers and partners, disclaim all warranties, express or implied, including, but not limited to, implied warranties of merchantability, fitness for a particular purpose, and non-infringement of proprietary rights. RALLA and its suppliers and partners do not warrant that the services will be uninterrupted or error-free, that defects will be corrected, that the services or the servers that make them available are free of harmful components, or that the services will meet your requirements. You are solely responsible for any damage to your equipment or device, loss of use, or loss of data. We make no warranty regarding the quality, accuracy, timeliness, truthfulness, completeness, or reliability of any information or content on the services. Nothing in this section is intended to limit any rights you may have which may not be lawfully limited.

 10. INDEMNITY

You agree to indemnify and hold harmless RALLA from any and all claims, suits, actions, losses, costs, damages, and any other liabilities, including attorneys’ fees, arising out of or related to: (a) your use or misuse of RALLA; (b) any violation of the rights of any other person or entity by you, including without limitation, any intellectual property right, publicity, confidentiality, property or privacy right; or (c) your breach of any part of these Terms. RALLA will attempt to provide you with written notice of any such matter; however, any failure or delay by RALLA to do so does not negate your defense or indemnification obligations or waive RALLA’s rights to seek payment or defense or indemnification from you. RALLA reserves the right, at your expense, to assume the exclusive defense and control of any matter for which you are required to indemnify us, and you agree to cooperate with RALLA in our defense of these claims. You will not settle any claim that affects RALLA or our affiliates without our prior written approval.

11. LIMITATION OF LIABILITY

To the maximum extent permitted by law, RALLA will not be liable to you for any special, indirect, incidental, punitive, reliance, consequential, or exemplary damages, or any damages for loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, goodwill or other intangible losses, service interruption, computer damage or system failure.

 12. INFORMAL DISPUTE RESOLUTION

We want to address your concerns without litigation or other formal proceedings. Before filing a claim against RALLA, you agree to try to resolve the dispute informally by contacting info@ralla.fi and providing us with reasonably detailed information concerning your issue. We will try to resolve the dispute informally by contacting you through email. If a dispute is not resolved within 15 days after submission, you or RALLA may bring a formal proceeding in accordance with these terms.

 13. FEEDBACK

We welcome your feedback and suggestions about the RALLA services. Please email us at info@ralla.fi at any time. If you choose to submit feedback, you agree that we are free to use it without any restriction or compensation to you.

14. ENTIRE AGREEMENT

These terms (and any other policies we refer to in this document) make up the entire agreement between you and RALLA, Inc., and supersede any prior agreement. You may not assign or transfer these Terms, by operation of law or otherwise, without RALLA’s prior written consent. Any attempt by you to assign or transfer these Terms, without such consent, will be null. RALLA may freely assign or transfer these Terms without restriction. Subject to the foregoing, these Terms will bind and inure to the benefit of the parties, their successors, and permitted assigns.

15. CONTACT INFORMATION

RALLA oy

Säynäsentie 607, 77770-Finland

www.ralla.fi

info@ralla.fi